As with the Drink shoppers, our discreet and experienced Watchful Eye staff will dine in your specified establishment whether it be for breakfast, brunch, lunch or dinner, any day of the week.
The resulting report is a professional analysis from an “informed” customer’s perspective as to the inner workings relating to everything from initial hostess greetings and interaction, to detailed server performance, food quality, management visibility and effectiveness on the floor, right down to the cleanliness of the washrooms facilities.
Food shoppers are a tried and tested method of assessing servers, performance of new staff, management, kitchen offerings, and front of house experience on entry and exit.
